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Get the latest news on the Coronavirus (COVID-19) and stay up to date on the latest announcements and updates from CORE Credit Union from branch hours of operation, appointment scheduling, contact information and more.
We are thankful for your patience as we navigated through the COVID-19 pandemic and ask for you continued support as we mitigate the resurgence in our community.
Effective August 11, we will reestablish COVID-19 protocols for our Downtown Statesboro location. As a result, our Downtown Statesboro lobby will be closed to walk-in traffic. Beginning Wednesday, members may schedule appointments for in-branch services such as account opening, account maintenance, loan application, and loan servicing. In order to schedule an appointment, please call (912) 764-9846
All teller transactions at the Downtown Statesboro location will be directed to the 23 N. Walnut Street drive thru located directly behind the Downtown Statesboro Branch.
We appreciate your patience during these challenging times. We are committed to working diligently to provide you with availability to all your financial needs while minimizing the spread of COVID-19. Additional correspondence will follow as we make decisions regarding the operations of our Brooklet, Savannah, and Statesboro branches.
We are pleased to inform you all of our branch locations are now open for full service including teller transactions. We look forward to serving you and appreciate your patience as we navigated through the COVID-19 pandemic. If you need immediate assistance or would like to schedule an appointment to meet with a loan officer or a member services representative, please contact our virtual branch at (877) 267-2673.
We are pleased to inform you our 1099 Bermuda Run, Statesboro, GA, 100 W. Oglethorpe Ave. Savannah, GA, and 17740 U.S. Highway 80 E., Brooklet, GA branches are now open for full service including teller transactions. If you need immediate assistance or would like to schedule an appointment to meet with a loan officer or a member services representative, please contact our virtual branch at (877) 267-2673.
As we systematically reopen our branches for full service, you will notice several new procedures in place to help mitigate the spread of COVID-19. Before entering the branch please be aware of the changes we have made.
Branch visits for account opening, account maintenance, loan application, and loan servicing are by appointment only. Teller transactions do not require an appointment
To expedite transactions, the use of a mobile device is prohibited within the branch
Face coverings are encouraged but not required. However, anyone wearing a face covering will be asked to briefly remove them for identification purposes
To help promote social distancing and navigate to the teller line, please use the social distancing markers
Acrylic barriers have been installed at each teller window. When performing your transaction please remain directly in front of the barriers to allow for maximum protection
Upon completion of your transaction please support social distancing as you exit
We are excited to announce the further renovation of our 43 N. Main St. location in downtown Statesboro. Last year we renovated the exterior of the property with new signage, additional green space and landscaping, plus replaced all the concrete sidewalks with decorative pavers. Beginning September 3, we will close the location to begin renovations on the inside of the building. The new renovations will provide a similar look and feel to our new Market District branch. In addition to an improved look and feel, the branch will be equipped with state-of-the-art equipment to provide an enhanced banking experience. We apologize for any inconvenience this may cause but look forward to serving you in the near future. If you need immediate assistance or would like to set up an appointment please call (877) 267-2673.
All CORE Credit Union locations will continue their current business model until further notice. We remain committed to serving our members with a full spectrum of financial services during this time. If you need immediate assistance or would like to schedule an appointment, please contact our virtual branch at (877) 267-2673.
COVID-19 has changed many things but it has not changed our dedication to serving our members. In our continued commitment to deliver the best service possible we have installed two new drive-thru lanes at our Brooklet branch. The new lanes are now open for your convenience.
SAVANNAH - We are pleased to inform you we opened our 1099 Bermuda Run location for full service on June 10. The opening of the Market District Branch has been a success and we will continue to reopen our other branches. On June 22, we will open our Savannah Federal Branch located at 100 W. Oglethorpe Ave. Savannah, GA for full service including teller transactions. As we systematically reopen our branches for full service, you will notice several new procedures in place to help reduce the spread of COVID-19. Before entering the branch please be aware of the changes we have made.
Branch visits for account opening, account maintenance, loan application, and loan servicing are by appointment only. Teller transactions do not require an appointment
To expedite transactions, the use of a mobile device is prohibited within the branch
Face coverings are encouraged but not required. However, anyone wearing a face covering will be asked to briefly remove them for identification purposes
To help promote social distancing and navigate to the teller line. Only enter the branch for teller transactions if a teller window is unoccupied, otherwise please remain outside until cone is available
Acrylic barriers have been installed at each teller window. When performing your transaction please remain directly in front of the barriers to allow for maximum protection
Upon completion of your transaction please support social distancing as you exit
We are pleased to inform you that after 12 weeks our lobbies will begin systematically reopening. Beginning June 10, our Market District location (1099 Bermuda Run, Statesboro) will open for full service including teller transactions. To help mitigate the spread of COVID-19 we have made changes to our branch structure. Before entering the branch please be aware of the changes we have made.
Branch visits for account opening, account maintenance, loan application, and loan servicing are by appointment only. Teller transactions do not require an appointment
To expedite transactions, the use of a mobile device is prohibited within the branch
Face coverings are encouraged but not required. However, anyone wearing a face covering will be asked to briefly remove them for identification purposes
Floor decals have been installed to help promote social distancing and navigate to the teller line. Only enter the branch for teller transactions if the first decal in the lobby is unoccupied, otherwise please remain outside until it is available
Acrylic barriers have been installed at each teller window. When performing your transaction please remain directly in front of the barriers to allow for maximum protection
Upon completion of your transaction please support social distancing as you exit
As we navigate through these difficult times, we remain committed to protecting our members and employees. Effective May 7, 2020, we will begin providing limited access to our branch lobbies. In order to open our lobbies, we feel additional precautions should be taken to help mitigate the spread of COVID-19. We understand some of the measures may seem inconvenient but we believe the added safety is worth any inconvenience.
Beginning Thursday, members may schedule appointments for in-branch services such as account opening, account maintenance, loan application, and loan servicing. To effectively serve as many members as possible we will limit appointments to one hour per occurrence. Your promptness is greatly appreciated. In order to be considerate of other members, all appointments will have a 15-minute grace period. Appointments outside of the grace period will need to be rescheduled for a later date. In order to schedule an appointment, please call (912) 764-9846.
In order to provide the full allotted time of your visit and to ensure the safety of all parties, we would like to make you aware of the procedures we will have in place.
In branch teller transactions will not be allowed. Teller transactions will continue to be performed at the drive-thru only
No more than 2 members/nonmembers will be allowed into the branch for each appointment
Members are encouraged to wear face coverings. However, for identification purposes members wearing face coverings will be asked to briefly remove them as they enter the branch
At your scheduled appointment time, you will be greeted at the main entrance of each branch location by a CORE employee. The employee will then ensure the procedures listed above have been completed. Once completed, you will be escorted to their designated workstation to assist you with your financial needs.
The U.S. Centers for Disease Control recommends the use of face coverings in public settings where social distancing measures are difficult to maintain. Wearing a face covering should not be seen as a substitute for social distancing. While waiting for your appointment, if you find yourself in the presence of another member please observe social distancing guidelines.
Serving our communities remains the top priority. As the state eases restrictions on the closure of local businesses, we are committed to maintaining the safety of our members and employees alike. We are working tirelessly to modify our processes and procedures to meet CDC recommendations to mitigate the spread of COVID-19. In order to ensure we have the necessary precautions in place, we have decided to take some additional time to review our operational guidelines. As a result, our lobbies will remain closed for the time being.
In the meantime, you can still access your accounts through our drive-thru, online banking, mobile banking, and ATMs. We encourage you to take advantage of our electronic services such as Remote Deposit Capture (RDC) to make check deposits, PayPal.me to send money to others, and bill payment to pay anyone anywhere.
As the coronavirus continues to impact our communities, we will be closing our Savannah Federal location to walk-in traffic. If you need access to funds, our lobby ATM is available for your convenience. To help facilitate other essential business functions, we will allow members to make appointments with our staff as needed. If you would like to set up an appointment to meet with one of our staff or you need immediate assistance please call (912) 234-8978.
CORE Credit Union is closely monitoring the evolving impact of the coronavirus.
Our highest priority continues to be the well-being of our staff, members, and community. As we consider the impact of the coronavirus, we have decided to take additional preventative measures to help mitigate the spread of COVID-19. To promote social distancing and limit person-to-person contact, we will temporarily close our branches to walk-in business. All drive-thru locations will remain open during normal business hours.
Starting Thursday, March 19, we will initiate a series of operational changes to serve you during these challenging times. We understand this may impact your banking experience and wanted to assure you we have products and services in place to meet your financial needs.
Beginning March 19, we will temporarily close all of our Bulloch County lobbies to walk-in business. At this time you can still access the Savannah Federal branch lobby.
The following options will be in place to meet your financial needs:
Money Withdrawal/Deposit – ATM and Drive-Thru
Account Transfers – ATM, Drive-Thru, Mobile App, Online Banking, or Phone (877) 267-2673
Check Deposit – Mobile App/ Remote Deposit Capture and Drive-Thru
Loan Application – Online or Phone (877) 267-2673
Loan Payment – Drive-Thru, Mobile App, Online Banking, or Phone (877) 267-2673
Card Services (New Card, Lost/Stolen) – Phone (877) 267-2673
Wires – Phone (877) 267-2673
General Questions – Phone (877) 267-2673
CORE CU offers a variety of self-service options for you to access your accounts and manage your money, 24 hours a day:
Online/ Mobile Banking - Check balances, transfer funds, make loan payments, and more
Remote Deposit - deposit checks through our mobile banking platform
Self-Service ATMs - check and cash deposits, funds transfers, and cash withdrawals
Loans - apply for a loan online
Bill Payment- pay anyone, anywhere in just a few clicks
We are committed to monitoring and following all guidance provided by the Centers for Disease Control (CDC) and local emergency management officials, including taking additional steps necessary to reduce the threat of COVID-19 exposure to employees and members.
We will keep you informed about any updates pertaining to the COVID-19 outbreak on our website.
If you have any questions or require additional information, please contact us at (912) 764-9846 or (877) 267-2673.
